Workplace & Culture

Making a positive impact

Exporting excellence

We believe businesses have a duty to make a positive impact on the communities they serve.

Since 2003, we’ve been working tirelessly to be your British export experts, delivering gold standard exporting services including labelling, distribution, translation, and so much more.

As we celebrate our 20th anniversary, we are reaffirming our commitment to becoming a responsible business.

Put People First

People are the heartbeat of any business. We treat our employees, customers, and suppliers with the utmost respect and dignity.

Be Sustainable

We are actively reducing our environmental footprint and operating in a sustainable manner. That’s why we are committed to remaining completely carbon neutral in our operations.

Give Back to the Community

Businesses should be pillars of support for their communities. We proudly stand with various charities and community initiatives to make a positive impact where it matters most.


Mission & Values


Smylies is dedicated to uniting the expertise of our staff and the ambitions of our clients, to deliver a taste of British excellence throughout the world, transforming every transaction into a shared journey of success



Amazing in everything we do
Make customers happy
Always looking to innovate and problem solve
Zest for life! We bring energy and excitement to the way we do things
Impacting our Community in a positive way
Nurturing positive relationships at all levels of the business
Great teamwork is at the heart of our culture

Our team

Employee value

Our team is the driving force behind our success. We value our employees as our greatest asset and prioritise their well-being and growth. Here’s how:

  1. Exciting team-building events like BBQs and Food Trucks.
  2. We proudly support the Real Living Wage.
  3. On-site meditation sessions for relaxation and rejuvenation.
  4. Mental health champions and round-the-clock support services.
  5. Employees enjoy a day off on their birthdays and an extended Christmas break.


At Smylies, we go beyond our headquarters to make a positive impact. In 2023, we’re taking our commitment to the planet further by signing the 5% of net profit for the planet pledge, showcasing our dedication to environmental sustainability.

Fundraising and community support

We team up with local charities, raising funds and providing support to uplift our communities.

We are thrilled to announce that the Smylies team raised over £29,000 for our chosen charities in 2023! We raised money for Claire House Children’s Hospice, The Martin Gallier Project, The Mersey Forest and other local charities and organisations.

Chosen Charities of the year for 2024: We’re pleased to announce that the Smylies team will be raising money this year for our two chosen charities – Dementia Together Wirral and Chapter Mental Health.